Straighforward Online Auction Software Pricing, End to End

AuctionMethod guarantees 100% uptime, 24/7. In the rare event of a service disruption, our status page provides real-time updates, with optional email and text alerts. If an outage occurs, you'll automatically qualify for a service credit: 3% of your monthly hosting fee for each full hour of downtime, up to the full monthly amount. Just let us know within 30 days, and we’ll apply the credit.

We recommend that all new users start with a free trial to explore the app and its capabilities. Not ready yet? Schedule a call with us. We'll walk you through the platform and recommend the right package for you. 

You can manage add-ons directly through your account settings by turning them on or off at any time. Keep in mind that most add-ons include a one-time activation fee, which is charged when the add-on is first enabled. If you deactivate and later reactivate an add-on, the activation fee typically applies again.

If you have questions about whether a specific add-on is right for you, you can schedule a call with us to discuss. We’ll help you determine if it fits the way you run your auctions.

We are so confident that you’ll love AuctionMethod that we don’t need to lock you into a contract or a long-term commitment. All subscriptions are on a month-to-month basis and you can cancel at any time.

No. With AuctionMethod, you can run as many auctions as you want, with as many lots as you want, for as much money as you can possibly get. There's never any platform skim or additional per-lot, event, or photo charges.  

Your impact matters. AuctionMethod proudly offers discounted pricing to nonprofit organizations. To qualify, your organization must hold official nonprofit status in your country, such as a 501(c)(3) designation in the United States. Visit our application portal for full details and next steps.

We include our own Fiserv payment product with CardConnect at no extra charge. If you prefer a different gateway such as CardConnect Direct, Authorize.net, eWay, or Stripe, additional costs may apply. Transaction fees are determined by the merchant account provider, not by AuctionMethod. 

During invoicing, the software will automatically calculate and apply sales tax to auction events or specific items based on tax codes, set rates, and the buyer's location. If a bidder has a valid reseller tax-exemption certificate on file, the software will recognize their tax-exempt status.  For more advanced tax needs, Custom Solutions can integrate with Avalara.

We support you and handle chargeback disputes. There is no charge for this service for Fiserv users. You submit the claim, our team investigates, compiles a strong response, and offers insights to prevent future issues. Learn  more.

Once you decide to move forward and sign the digital service agreement, we’ll schedule an onboarding meeting at which we’ll guide you through the initial setup, domain configuration, and content population. The basic platform will be ready to run an auction shortly after that conversation, and then you can configure many more settings at your convenience. 

Our agile platform supports various auction types including Timed Online Auctions, Simulcast Auctions, Blind Timed Auctions, Catalog-Only, Fixed-Price and Perpetual events. 

AuctionMethod provides free user support by email, in-app guidance, and a full library of video tutorials. Drop into free biweekly co-working sessions to ask questions about the software or general auctioneering practices. We also offer pro support and private team sessions. 

All of your data within the AuctionMethod system belongs to you, always. You can easily export all data from the backend, including bidder information, item details, and reports. This data can be downloaded in formats like CSV files for analysis or import into other systems.  

Absolutely! AuctionMethod offers flexible import options to fit your workflow:

1. CSV File Uploads

• Bulk item uploads – Easily import multiple lots at once with a formatted CSV file.

• Bidder/customer import – Upload contact lists containing names, email addresses, and phone numbers. 

Note: For security reasons, passwords cannot be transferred. Imported users simply use the "Forgot Password" link to set their credentials.

2. Concierge Data Migration
Prefer a white-glove service? Our team will scrape your existing system and securely migrate your data into AuctionMethod for you saving you time and effort. Pricing is quoted upon request.

The software includes built-in tools to help you track of which lots and items have been picked up. Features include removal scheduling, a checkout tool in the Auctioneer’s Toolbox mobile app, and removal authorization forms for buyer releases. For more advanced shipping needs, Custom Solutions can integrate with EasyPost.

AuctionMethod includes powerful reporting capabilities, including accounts receivable reports, sales tax reports, invoice summaries, deposit reports, bidder expense reports, and more. These reports can be filtered and exported for further analysis and impact.  For more advanced business intelligence needs, Custom Solutions can integrate with Snowflake.

The Consignor Management add-on allows you to create consignors, configure permissions, and assign them multiple items. After the auction, AuctionMethod automatically creates the consignor statement, calculates commissions, and provides details on sold and unsold items, commissions, and any associated fees.  

We provide a firm quote for all development work before getting started. If you choose to proceed, payment is required in advance. For larger projects, we may accept a 50% down payment, with the remaining balance due upon completion. Visit our Custom Auction Solutions page for more information.

Evergreen is an optional add-on for Custom Solutions that keeps your environment aligned with AuctionMethod’s core platform over time. When we improve performance, enhance security, or add platform-level features, those updates are ported into your environment, giving you access to the latest improvements in auction management. Most Custom Solutions benefit from Evergreen because it reduces the long-term cost and complexity of maintaining a custom platform on your own.